Jessica Payne
Vice President, Service Management and Delivery
Jessica Payne serves as Vice President of Service Management and Delivery at T&T, where she oversees the execution of complex programs supporting key Department of Defense customers. With more than 15 years of experience spanning administrative, technical, and program management roles, she brings a strong foundation in both financial and IT domains across defense operations.
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Based in San Antonio, Ms. Payne leads multiple contracts in support of the Department of the Army and the Defense Health Agency’s Command, Control, Communications, Computers, and Information Technology (C4/IT) initiatives. Her leadership spans enterprise-level efforts and regulatory guidance enhancements, driving mission success through disciplined project execution and cross-functional collaboration.
Previously, Ms. Payne served as Project Manager for the Defense Health Agency’s Medical Education and Training Campus, where she led multi-million-dollar initiatives that supported the training and readiness of military medical personnel. She has also played a key role in supporting Capability Maturity Model Integration (CMMI) and ISO certification audits, ensuring adherence to industry-standard quality frameworks and continuous improvement.
Ms. Payne holds a Bachelor of Science in Accounting from the University of Maryland University College and maintains certifications as a Project Management Professional (PMP) and PMI Agile Certified Practitioner (PMI-ACP).